Digital inclusion guidelines for people with disability: The role of the matrix

women seated using sign language

Governments, corporate actors, community organisations and schools are increasingly relying on digital interventions to engage with their citizens, stakeholders, consumers and students. Indonesia is no different.


With the increased focus on the roll-out of digital solutions, the diffable community is often ignored, leading to a lack of engagement and exclusion from civil society. Even where organisations consider the needs of the diffable community, approaches are often ad hoc and inconsistent.

Inclusion of the young diffable community in South Sulawesi and Makassar is particularly important because they are interested in the use of digital interventions as a means of empowerment.

This project aims to address this issue by providing a set of foundational guidelines to the various organisations building digital solutions and support them in engaging with the diffable community from the planning to implementation stage.


Click here to read full report, Digital inclusion guidelines for people with disability


The project seeks to build on and adapt the existing Ethical and Equitable Digital Design Matrix for Community Engaged Research (matrix) from the Melbourne Social Equity Institute into a usable resource for relevant parties in the Indonesian city of Makassar.

The outcome of this project will be a set of guidelines for designing and implementing inclusive digital interventions in the province. These guidelines in the form of a new Ethical and Equitable Digital Design Matrix for Indonesian Organisations will have far reaching consequences and provide a tool to support organisations.

Feature image by PAIR.